Date: 3-31-2003 Issue: March-->15-31
S. Kumar, Editor, www.learnhomebusiness.com  
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Welcome to 's issue of "HomeBiz-Tips" 

Hi ,

To me, there are 3 importance C's that determines the success or failure of an online business.

#1 C --Competence: Practice and learn something new every day! Be current on your information. Talk to people and participate in discussions. Be willing to upgrade yourself every day! Be sure to narrow that knowledge-gap.

# C --Commitment: Be willing to go through what it takes it to be there. Commit yourself to be successful! Respond to your customers with lightning speed. Let the initial teething problems or the stumbling blocks do not deter you from your final focus --which is success.

 # C --Co-operation: It is co-operation on the Internet even with your competitors - All the way! Ask for link exchanges from your competitors, strike out joint venture programs, exchange Ezine Ads...and so on. In one word: Co-operate with everyone.

I hope you will find the 3Cs formula useful.

Email marketing is the foundation of your online success!

There is gold in email marketing...if you have the know-how to convert subscribers into buyers. Building a list consumes a lot of time and effort. But what's the use if you do not know how to optimize it. 'Email traffic tactics' and Jimmy D. Brown steps in at this point to help you with the DEEP formula.

It's a 35 power-packed pages of step-by-step instructions that you can begin using immediately upon downloading your copy of Email Traffic Tactics.

Loaded with strategies, power-packed ideas on each page this little gem has my full recommendation.

Preview Email Traffic Tactics Here.

4 Simple Fresh Approaches To Triple Profits!
(c) Copyright S. Kumar 2003


Ok, You got your Order and gained a customer!

Congratulations! Your marketing efforts have paid off.

What next? Simple.--Leverage it to Maximum!

One of the most ignored factors after a sale is NOT to have a STRATEGY to retain the customer and to maintain sustained customer satisfaction!

Your customer has trusted you and he has bought from you. Now its time to take it to the next level.

...which is "Sustained Customer Satisfaction"

Sustained customer satisfaction becomes important in every business. More so on the Internet because of three primary reasons.

1. You can sell more back end products to the same customer with his FULL approval.

2. You can promote different affiliate programs to this customer which he will join on your word.

3. To earn his appreciation! His words are worth of gold to your Website. Word of mouth publicity still remains the best promotional method ever discovered.

Most of the time when I purchased online all I received was a " Standard Thank You Letter ". Cold and impersonal that clearly came across as a Routine Exercise.

Of course I heard from them again when they wanted to promote an affiliate program or a back end product. And this included two known 'Gurus' who never thought of a strategy for -Sustained Customer Satisfaction!

Here is a Strategy That I adopt on my site
http://www.learnhomebusiness.com 

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*Sustained Customer Satisfaction Strategy *

-Step 1: I give an unannounced surprise bonus IMMEDIATELY on sale. This puts the customer on a positive frame of mind as more value has been added to his purchase.

-Step 2: A "Personalized" thank you email is send to my customer mentioning the support email Ids and BOLDLY reminding him that he is under 100% Money Back Guarantee. 

He can simply ask for charge back if the product 
is not up to the standard he expected. ( I very rarely to receive a Charge back for the 50 info products on my site! )

-Step 3: Exactly after 4 days I send one more
email to him with a simple subject line:
" Customer Name, Just Checking on XXX Product".

Inside I give him one more SURPRISE Gift as well as enquire how the product is being useful to him. His suggestions and opinions are invited for further
improvement.

-Step 4: After 7 days I send him one more
email with a subject line:
" Customer Name, Your valued recommendation".

Inside He will be requested to RECOMMEND 5 of his friends informing them that he has actually BOUGHT from:
http://www.learnhomebusiness.com  and they are trust worthy. And just for his valuable recommendation he gets one more " QUALITY "Surprise Gift!

Please remember here that this " Recommendation"
form is meant only for your customers and this is
Not the usual " Recommendation " form.

_______________________________
*Two Free "Tell-A-Friend" Resources*

1. Here is a Free .cgi script with advanced features
that perfectly lets you implement the above strategy.
It has an easy to use web interface, self installing,
full personalization, change messages at will and
many more. You need not be a techie to use it.

Visit Here To Get Your Free Self Installing Script 

2. You may a get a free " Tell-A-Friend " facility from
Bravenet. This is a rather simple one but serves the purpose.

________________________________________
*Final Tips on Sustained Customer Satisfaction Strategy*

1. Make sure that your gifts and bonuses are 
valuable.

2. Write your emails with full emotion and gratitude
for the customer to whom you are indebted for that
all important Sale. After all its because of him our 
business thrives or survives.

3. COMPLETELY automate your email follow-ups
with an Autoresponder. Once you do this all that
is left will be to add your customers email ID to
your Autoresponder. List of Free Autoresponders
can be had from: Free Autoresponder Lists.

I hope you have a simple workable strategy now 
that you can implement immediately.

Last week I had send the following Offer to you! I am extending it till March-31...incase you have not taken advantage of it.

"Become A Global Home Business Pro -Deluxe Version" is going cheap at 50% reduced rate for next 48 hours! (yes, only 48 hours --No more).  

The information below is only disclosed to you, no one else other than Learnhomebusiness.com members can see it. You may verify it.

Visit Here To Personally Verify The Offer!

This week I have 3 very special reports. I benefited from each of them and I am sharing them with you.

1. Turning Subscribers Into Buyers Model -Free:  Knowing how to convert your subscribers into paying customers is critical to
   growing, expanding and multiplying your business. Learn it all 5 concise steps.
   
   

2. Accelerated Affiliate Sales Model -Free: Maximizes your ad dollars, ad exposure, builds your opt-in list quickly! captures highly targeted qualified names and email addresses.
   A Very fine report without doubt.
   
   

3. Smart Marketing Notes -Free: By spending a few minutes working on your SmartPages you can make those people searching for your products very happy by delivering the very specific
   products and services to them that match their very specific needs and desires.

Download Them For Free
Visit Here To Download All 3 Free Reports

Well! That sums up the last fortnight of March. Do not Forget To Rate 'HomeBiz-Tips'. Your valuable vote helps us to improve this E-Mag as well as allow us to keep it Ad-Free!

You are also encouraged to pass 'HomeBiz-Tips' along. It just may be useful to some one else!

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Cordially -- S. Kumar

Publisher: http://www.learnhomebusiness.com 
Subscribe: mailto:subscribe@learnhomebusiness.com 
Author of eBook:
"Become A Global Homebusiness Pro.."
Download It FREE From - http://www.learnhomebusiness.com 

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Copyright 2003: S. Kumar, http://www.learnhomebusiness.com  
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